RETURNS & EXCHANGES
RETURNS
Returns & Exchanges
We want you to be 100% satisfied with your purchase. If something isn't right, we'll make it right.
30-day no-questions-asked policy
You have 30 days from your delivery date to request a return or exchange. Simple, direct, no drama.
How it works — 3 steps
01
Contact Us
Email hello@eonicwear.com with your order number and the reason for your return. We respond within 24 hours.
02
Ship It Back
We'll send you a prepaid return label. Pack the item in its original condition and drop it at any shipping point.
03
Get Refunded
Once we receive and inspect the item, we process your refund within 3–5 business days to your original payment method.
What qualifies?
✓ ELIGIBLE FOR RETURN
Unworn and unwashed items
All original tags still attached
In original packaging
Within 30 days of delivery
Wrong size or fit issue
Manufacturing defect
All original tags still attached
In original packaging
Within 30 days of delivery
Wrong size or fit issue
Manufacturing defect
✗ NOT ELIGIBLE
Items already worn or washed
Missing original tags
Damage from improper use
After 30 days of delivery
Final sale items
Change of mind after use
Missing original tags
Damage from improper use
After 30 days of delivery
Final sale items
Change of mind after use
Ready to start a return?
Write to us with your order number and we'll guide you through the process.